Refund policy

At BDIORA, we want you to love your purchase. If there is an issue with your order, we’re here to help.

Refunds are applicable only in the following cases:

• You received a damaged or defective product

• You received the wrong item

• Your product never arrived even after the maximum delivery window

To request a refund, please email us at support@bdiora.com within 48 hours of delivery with:

• Order number

• Product images/video

• Issue details

Refunds cannot be issued for:

• Change of mind

• Late delivery due to courier delays

• Incorrect address provided by customer

• Products damaged due to misuse

Refund Method:
If approved, refunds are processed to your original payment method within 5–7 business days.